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Application Letter

                                                           

                                                    

                                                        Ziye Lu (Isabel)

1917，88 Corporate Dr, Scarborough, Ontario M3H 3G6  647-992-0923·ziye.lu@utoronto.ca

FEB, 08^th, 2012

Ms. Marina Joseph

Reliance Comfort, a Division of Union Energy

2 Lansing Square, 12th Floor
Toronto, ON
M2J 4P8

RE: Co-op Financial Analyst

Dear Ms. Joseph,

  It is my pleasure to apply for the Financial Analyst Co-op position at Reliance Comfort, a Division of Union Energy. Reliance is passion for delivering superior quality of home comfort products and services to yield customers’ satisfactions. As a Financial Analyst career in Reliance addressed, the work should initiate to deal with integrated financial issues by exerting strong analytical, teamwork and communicational skills. I, as a third-year Co-op management student, view it as a great opportunity to exert my knowledge in to practice, accumulate experience and stimulate my potential.

  In my perspective, to be given the opportunity to work in Reliance, one should possess two indispensable abilities: a passion for collaborating with supervisors and coworkers，and analytical and organizational skills. I am a financial associate in University of Toronto Forum of China Development (UTFCD) where I enhanced collaborative skills and analytical skills to deal with club’s financial issues. For instance, cooperating with team members, my main responsibility is to calculate the club’s budget and plan the detail strategy to sell tickets for a Chinese Conference which is held our club annually. I am exerting analytical and decisive skills to plan the whole process of how to sell tickets such as being a liaison role to cooperate with other clubs to promote our conference or presenting the detailed sheet to the director of how to run our club effectively within limited budget. And it turns out that our strategy seems to work well because the conference has been finalized and is about to be held on September this year while selling out almost 75% tickets. Conjunctively, as job described, the Financial Analyst position needs the one who can deal with diverse issues by exerting strong analytical and communicational skills.

  Moreover, with an experience of being an accounting and math tutor at Centennial College in Canada during last fall, my basic responsibilities were to tutor students with their subjects in accounting, finance and math and to promote tutoring service via several marketing channels. During this job placement, I made some effective changes while improving myself by doing them. Because the data showed almost 50% students failed their level-1 accounting courses, I did some research and prepared some sheets which provided simplified approaches to solve some specific accounting issues, such doing journal entries, analyzing financial reports. It turned out to be effective since students improved their grades and the fail rates decreased to 45%. Therefore, as the Financial Analyst position required some basic accounting skills, my abilities can match with these requirements. And additionally, by interacting with managers and my co-workers, my collaborative and leadership skills were addressed.

Possessing enthusiasm and abilities in collaboration, and analytical and communicational skills, I am confident that I can apply my skills and talents to handle any challenge encountered. Thank you very much for your time and consideration. I look forward to meeting with you to further discuss this opportunity.

Sincerely

Ziye Lu

An interpersonal conflict

As discussed in the class, interpersonal communication needs people to possess various skills to delivery effective communications. Despite possessing those technical skills, in real situations, conflicts can be still raised during interpersonal communications. Therefore，I am about to share my real experience.

  Last semester, I took a marketing course which assigned a group project of creating a new-to-world product. The project consisted of a proposal, a formal writing paper, and an oral presentation. Originally, my group came up with an idea of creating an automatic check-out machine to replace some cashiers worked at supermarket. However, as conducting further research, we found that this kind of machine had already existed in Canadian supermarket. Therefore, we must create another new product. As time was quite sensitive, we were so anxious and rushed to assign five of our group members to come up with great ideas at next meeting.

However during the meeting, an interpersonal conflict was raised because one of our group members, John, insisted on his idea of creating a phone which consisting “hands free texting" application - an individual speaking into the phone and the phone reproducing the dialogue on the screen, especially when people driving cars. It was a great idea but I told to John that this type of phones has already existed in Chinese market. And then I prompted an idea of creating a portable tablet which combining functions of computers and printers for people to easily print and surf on the internet. Two of our group members agreed with my idea but John ignored my idea and still explained his ideas to us. I noticed John was emotional, sort of angry at me and he would not listen to my thoughts at all. Obviously, a conflict has risen among us and at that point, I told myself to control my emotion and tried to listen up first, and then patiently expressed more convincing evidences to oppose John’s idea after he finished talking.  After I was doing that, John gradually calmed down and was willing to consider my suggestion. And then I apologized about opposing his idea directly at first hand. Finally, we realized that conflict was just contingent situation and our goal was to make our project perfect. Therefore, we agreed to do more researches together and eventually had congruence with conducting a project of my idea. Fortunately, our group aced the project plus the presentation.

  As the situation described above, if you were on my position，how will you tackle with it ?